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SS Series Countertop Gravity Water Filter System 2.25 Gallon

Regular price $219.99 USD $219.99 0% OFF


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Filter System: With Water Level Window
Filter Types: Square Carbon Filters
Filtration Stages: 3-Stage Chlorine Reduction
Delivery & Return

Effective Date: July 2026
Last Updated: July 2026

At Purewell, we want you to feel confident when shopping for home and outdoor water filtration products. This Return & Refund Policy explains how returns, refunds, exchanges, damaged items, missing items, replacement filters, and product-specific return conditions are handled.

This Policy applies to purchases made directly through www.purewell.com. If you purchased a Purewell product through another retailer, marketplace, reseller, or distributor, please contact that seller directly for their return and refund policy.

1. 30-Day Return Window

We offer a 30-day return window. This means you may request a return within 30 days after receiving your item, provided that the item meets the eligibility requirements in this Policy.

To start a return, you must contact us before sending any item back. Items returned without prior authorization may not be accepted.

2. Return Eligibility

To be eligible for a return, the product must generally be:

  • Purchased directly from Purewell.com.
  • Returned within the applicable return window.
  • Unused, uninstalled, unfilled with water, and in the same condition as received.
  • Returned with original packaging, manuals, accessories, components, and proof of purchase.
  • Free from damage, stains, odors, contamination, scratches, dents, missing parts, or signs of improper use.

Purewell reserves the right to refuse a return or reduce the refund if the returned product does not meet these conditions, subject to applicable law.

3. Drinking Water Hygiene Policy

Because Purewell products are used for drinking water filtration, hygiene and product safety are important. Products that have been filled with water, installed, activated, primed, connected, used, or otherwise exposed to drinking water may not be eligible for resale or standard return processing.

For hygiene reasons, used water-contact components, opened consumable filters, and products that show signs of use may be non-returnable unless the return is related to a verified defect, damage, or incorrect item caused by Purewell.

4. Non-Returnable Items

The following items may not be eligible for return or refund unless required by law or unless the issue is caused by Purewell:

  • Used, installed, filled, activated, or water-exposed products.
  • Opened, used, activated, primed, expired, or contaminated replacement filters.
  • RO membranes, filter cartridges, carbon filters, gravity filter elements, outdoor filter elements, and other consumable filtration components once opened or used.
  • Products missing original packaging, manuals, accessories, or required components.
  • Products damaged by misuse, neglect, improper installation, unauthorized modification, or incompatible accessories.
  • Gift cards, digital products, final sale items, clearance items, or customized products where applicable.

5. Replacement Filters and Consumable Products

Replacement filters are consumable products. This includes gravity filters, RO filters, RO membranes, carbon filters, outdoor filter elements, bottle filters, straw filters, pump filters, and similar filtration components.

For safety and hygiene reasons, replacement filters may only be returned if they are unopened, unused, unprimed, uninstalled, and in original packaging, unless the item is defective, damaged, incorrect, or otherwise required by applicable law.

6. Gravity Water Filter Systems

For countertop gravity water filter systems, all chambers, lids, spigots, stands, water level windows, filters, washers, seals, and accessories must be returned complete and in original condition.

Gravity systems that have been assembled, filled with water, used for filtration, contaminated, dented, scratched beyond normal inspection, or returned with missing parts may not qualify for a full refund.

7. Countertop Reverse Osmosis Systems

Countertop RO systems must be returned with all tanks, pitchers, filters, membranes, power adapters, accessories, tubing, manuals, and packaging included, where applicable.

RO systems that have been installed, flushed, filled, activated, connected to power, connected to water, or used may be subject to inspection and may not qualify for a standard return due to hygiene, performance, and resale limitations.

8. Outdoor Water Purifiers

Outdoor water purifiers, filter pumps, water filter bottles, water filter straws, soft flasks with filters, and similar products must be returned unused, clean, dry, and complete with all original components.

Outdoor filtration products exposed to natural water sources, dirt, sand, mud, chemicals, biological material, or other outdoor contaminants may be non-returnable unless the issue is verified as a Purewell-caused defect, damage, or incorrect shipment.

9. Damaged, Defective or Incorrect Items

Please inspect your order as soon as it arrives. If you receive a damaged, defective, incorrect, or incomplete item, contact us as soon as possible so we can evaluate the issue and make it right.

To help us process the claim, please provide your order number, photos or videos of the product, photos of the packaging, shipping label, and a description of the issue. If the issue is caused by Purewell or our fulfillment process, you will not be required to pay return shipping for that issue.

10. Missing Items

If your order is missing a product, accessory, filter, manual, or required component, please contact us as soon as possible with your order number and photos of the package contents. We will review the issue and may send the missing item, provide a replacement, or offer another appropriate solution.

11. Return Shipping Costs

If the return is caused by customer preference, ordering error, change of mind, incorrect product selection, or other customer-related reasons, the customer is generally responsible for return shipping costs. The exact cost depends on the carrier or shipping service selected.

If the return is caused by Purewell, such as an incorrect item, damaged item, verified defect, or fulfillment error, Purewell will cover the return shipping cost or provide another suitable solution in accordance with this Policy and applicable law.

12. How to Start a Return or Exchange

To request a return or exchange, please use our Returns & Exchanges Portal, available on our website and in your customer account.

Simply enter your Order Number and the Email Address used for your purchase. If your order is eligible, you can submit your request online.

Once approved, we will email you a prepaid return label and return instructions. After we receive and inspect your returned item, we will process your refund or ship your replacement order, as applicable.

If you need assistance at any time, please contact us at info@purewell.com.

13. Return Address

Return addresses may vary depending on product type, order location, warehouse availability, and the reason for return. Please do not use any address published on the website or package unless we specifically provide that address for your return authorization.

Items sent to the wrong address, sent without authorization, or sent without tracking may be delayed, refused, or ineligible for refund.

14. Tracking Number Requirement

Once you ship a return, please provide the tracking number to Purewell promptly. We recommend using a trackable shipping service and keeping proof of shipment. Purewell is not responsible for returns lost in transit when the customer arranges return shipping.

15. Inspection and Refund Approval

After we receive your return, we will inspect the product to confirm condition, completeness, eligibility, and compliance with this Policy. We will notify you whether the refund is approved, partially approved, denied, or requires further review.

If the returned product is used, damaged, missing parts, missing packaging, contaminated, or not in eligible condition, we may reduce the refund, refuse the return, or return the item to you, subject to applicable law.

16. Refund Processing

If your refund is approved, the refund will generally be issued to the original payment method within 3–7 business days after approval. Your bank, credit card issuer, payment provider, or payment network may take additional time to process and post the refund.

Shipping fees, customs duties, import taxes, payment provider fees, and other third-party charges may not be refundable unless required by law or caused by Purewell’s error.

17. Exchanges

Where available, we may offer exchanges for eligible items. The fastest way to receive a different product may be to return the eligible item and place a new order after the return is approved.

Exchanges are subject to product availability, condition requirements, shipping limitations, and applicable law.

18. Promotions, Bundles and Gifts

Orders purchased with discounts, coupon codes, bundles, gifts, free items, or promotional offers may be refunded based on the amount actually paid after discounts. If a bundle or promotional set is returned partially, the value of any retained items, gifts, or discounts may be deducted from the refund.

Promotional items, free gifts, or bonus products may need to be returned with the original order to receive a full refund.

19. International Orders, Customs and VAT

For international orders, shipping costs, customs duties, import taxes, VAT, brokerage fees, or similar charges may be handled differently depending on destination country and checkout terms. Unless otherwise required by law or caused by Purewell’s error, customs duties, import taxes, VAT, and third-party fees are generally not refundable by Purewell.

20. EU and UK Consumer Rights

If you are a consumer located in the European Union, United Kingdom, or another jurisdiction with mandatory consumer protection rights, you may have additional rights that apply regardless of this Policy.

For eligible online purchases in the European Union, consumers generally have the right to withdraw from the contract within 14 days after receiving the goods, subject to legal exceptions. UK online consumers generally have similar cancellation rights. Certain items, including goods that are not suitable for return for health protection or hygiene reasons once unsealed after delivery, may be excluded where permitted by law.

Nothing in this Policy limits your mandatory statutory rights.

21. Warranty Claims vs Returns

A return request is different from a warranty claim. Returns are generally handled within the return window and based on product condition. Warranty claims are handled under the applicable product warranty and may relate to defects in materials or workmanship during the warranty period.

If your issue occurs after the return window, please contact us so we can determine whether warranty support may apply.

22. Water Quality and Performance Expectations

Water filtration performance, water taste, water clarity, flow rate, TDS readings, and filter lifespan may vary depending on local water quality, source water conditions, contaminant levels, water temperature, usage frequency, maintenance, and filter age.

Dissatisfaction based solely on taste preference, flow rate expectations, local water conditions, or misunderstanding of filtration technology may not qualify as a defect unless verified through product evaluation or required by applicable law.

23. Policy Updates

We may update this Return & Refund Policy from time to time to reflect changes in our products, operations, logistics, legal requirements, or customer service procedures. The latest version will be posted on this page with an updated date.

24. Contact Us

If you have questions about returns, refunds, exchanges, damaged items, missing items, or warranty support, please contact Purewell through the contact information provided on our website.

We're Here to Help

Need help with your return, exchange, warranty, or product? Contact our team—we'll be happy to assist you.

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Designed for households of 3–5 people, this 2.25-gallon SS Series countertop gravity water filter features durable 304 stainless steel, a built-in water level window, and two 0.01 μm square carbon filters. It works without electricity or plumbing and offers chlorine, PFAS, fluoride-reduction, and alkaline filtration options.

304 Steel Matters
304 Stainless Steel Construction

Durable, Coating-Free Construction for Everyday Water Contact

304 stainless steel is widely used in food and water-contact applications because it combines dependable durability, a smooth surface, and better corrosion resistance than many basic or coated metal materials.

Standard 304 Stainless Steel Construction Where 304 stainless steel is listed in the product specification, it is included as part of the standard Purewell system construction rather than offered only as an optional exterior upgrade.
Purewell Standard
Material Comparison
Comparison of Purewell 304 stainless steel and basic or coated metal materials
Solid Material Without an Exterior Coating The stainless-steel surface does not depend on a painted or plated outer layer that may gradually wear or peel.

Why 304 Stainless Steel Is Used

The material helps create a durable and easy-to-maintain chamber for repeated daily contact with drinking water.

1
Selected for Water-Contact Applications 304 stainless steel is commonly used in food, beverage, and water-contact products where a clean and durable surface is important.
2
Better Resistance to Everyday Corrosion Its alloy composition helps it resist rust and corrosion better than many ordinary or lower-grade metal materials.
3
No Exterior Coating Required The exposed stainless-steel surface does not rely on a coating that may scratch, wear, or peel with repeated use.
4
Smooth Surface for Routine Cleaning The polished surface can be rinsed and wiped clean as part of normal system care and maintenance.
i
Construction Material, Not a Filtration Stage 304 stainless steel forms the system chamber and structural components. Water filtration performance is provided by the installed Purewell filter elements and filtration media.
Made for Water Contact Commonly selected for products intended to come into regular contact with food, water, and beverages.
Corrosion-Resistant Construction Helps resist everyday rust and corrosion better than many basic metal alternatives when properly used and maintained.
No Coating to Peel Solid stainless steel does not rely on an exterior coating that may gradually wear, chip, or peel.
Smooth and Easy to Clean The polished surface is easy to rinse and wipe as part of routine cleaning and system care.

✓ What the Material Supports

  • Repeated daily contact with drinking water
  • A durable and reusable system structure
  • A smooth surface for routine cleaning
  • A coating-free stainless-steel finish

i What the Material Does Not Mean

  • Stainless steel alone does not filter the water
  • Corrosion resistance does not mean corrosion-proof
  • Improper chemicals may damage the surface
  • Regular cleaning and drying are still required

Important Use and Care Notes

Appropriate cleaning and maintenance help preserve the appearance and performance of the stainless-steel components.

01
Clean Before First Use Wash and rinse the stainless-steel components according to the product instructions before assembling and using the system.
02
Use Mild Cleaning Products Clean with water, mild dish soap, and a soft cloth or sponge. Rinse thoroughly after cleaning.
03
Avoid Abrasive Cleaning Tools Do not use steel wool, rough scouring pads, or abrasive powders that may scratch the polished surface.
04
Avoid Strong Chlorine Chemicals Do not expose the stainless steel to concentrated bleach, chloride cleaners, or corrosive chemicals unless specifically permitted by the product instructions.
05
Rinse and Dry After Cleaning Remove cleaning residue and wipe the surface dry to help reduce mineral spots, moisture marks, and surface buildup.
06
Do Not Store Saltwater Inside The system is not intended for prolonged contact with saltwater or highly corrosive liquids, which may affect the metal surface.

Material descriptions apply to the 304 stainless-steel components specified for the applicable Purewell product. Surface condition and corrosion resistance may be affected by water chemistry, cleaning products, environmental exposure, and maintenance practices. Follow the applicable product instructions for cleaning and care.

NSF/ANSI 42/372
Certification and Test Documentation

More Than a Product Claim: Evidence You Can Check

Certification standards and independent test reports help customers understand what a filtration product has actually been evaluated for. Instead of relying only on packaging, advertising, or marketplace descriptions, you can review the applicable standard, product model, tested claim, and supporting documentation.

Documentation Across Purewell Filtration Products Purewell filtration systems and replacement filters are supported by corresponding certification and/or test documentation. Customers can review system documents, filter documents, and performance reports through the Purewell Test Reports page.
Verifiable Evidence
42

NSF/ANSI 42

Drinking Water Treatment Units — Aesthetic Effects

What Does It Mean in Everyday Language?

This standard evaluates drinking-water treatment products for specified effects that influence the appearance, taste, smell, or everyday drinking experience of water.

Chlorine reduction, when listed
Taste and odor reduction, when listed
Particulate reduction, when listed
Materials, construction, and performance requirements
i
Certification Is Claim-Specific NSF/ANSI 42 does not automatically mean that a product reduces every contaminant. Check the certificate or listing for the exact model and certified reduction claims.
372

NSF/ANSI/CAN 372

Drinking Water System Components — Lead Content

What Does It Mean in Everyday Language?

This standard evaluates the lead content of materials and components that come into contact with drinking water, using defined calculations and verification procedures.

Evaluates wetted product components
Verifies applicable lead-content limits
Reviews materials used in the water pathway
Supports lead-content compliance verification
i
Lead Content Is Not Lead Reduction NSF/ANSI/CAN 372 evaluates lead content in product materials. It does not by itself certify that a filter removes lead already present in the source water.

From a Marketing Claim to Verifiable Evidence

Reliable documentation connects a standard to an identifiable product, a defined test scope, and a report or certificate that customers can review.

Identify the Standard Confirm whether the document refers to NSF/ANSI 42, NSF/ANSI/CAN 372, or another applicable standard.
Match the Product Check that the brand, product type, component, or model matches the item being sold.
Read the Test Scope Review exactly what was evaluated, including the reduction claim, material requirement, test condition, or performance category.
Review the Evidence Open the certificate, listing, or laboratory report instead of relying only on a badge or unsupported product description.
Product with Verifiable Documentation Claims can be checked against supporting evidence.
  • The applicable product or component can be identified.
  • The meaning and scope of the standard can be reviewed.
  • Specific performance claims can be checked against a report.
  • Customers can distinguish certification from general testing.
  • Material and performance claims have a documented basis.

Documentation does not mean every possible contaminant has been tested. It provides evidence for the specific scope shown in the applicable certificate or report.

Product Without Accessible Evidence Important claims may be difficult to confirm.
  • A standard logo may appear without a matching certificate.
  • The tested model may differ from the product being purchased.
  • Broad removal claims may exceed the actual test scope.
  • Lead-content compliance may be unclear or undocumented.
  • Customers may be unable to verify the source or date of a report.

An unavailable report does not automatically prove that a product is unsafe. However, it prevents customers from independently confirming the advertised certification and performance claims.

Documentation Available from Purewell

Purewell organizes supporting documents by system, filter, standard, and filtration performance so customers can review the evidence relevant to their product.

Filter System Documents Certification or test documentation associated with applicable complete filtration-system components.
Replacement Filter Documents Supporting documentation associated with applicable Purewell replacement filters and filter elements.
Performance Test Reports Laboratory reports covering specified filtration-performance categories under defined test conditions.
Customer-Accessible Files Downloadable documents provide more transparency than a badge, short claim, or marketplace product description alone.

Important Certification Notes

Reading the standard correctly is as important as seeing the certification or test badge.

01
Check the Exact Product or Component Certification and test results should be matched to the applicable product, filter, component, model, or documented product family.
02
Check the Exact Certified Claim A product certified under NSF/ANSI 42 may support only the reduction claims specifically shown in its certificate or listing.
03
372 Does Not Mean Lead Removal NSF/ANSI/CAN 372 concerns lead content in wetted materials. Lead reduction from source water requires a separate applicable filtration-performance claim.
04
Certification and Testing Are Different A certification, a component certification, and an independent laboratory test report are different forms of evidence and should be described accurately.
05
Review Test Conditions Results may depend on source-water conditions, flow rate, capacity, product setup, test protocol, and filter condition.
06
Replace Filters as Directed Certification or testing does not make a filter permanent. Follow the applicable installation, flushing, use, and replacement instructions.

Review the Documents Before You Choose

View Purewell system documents, replacement-filter documents, and filtration-performance reports. Select the files that correspond to the product and performance claim you want to verify.

View Test Reports

Certification and test coverage may vary by product, component, model, configuration, and claim. Always review the applicable certificate, listing, product specification, and test report. References to NSF/ANSI 42 or NSF/ANSI/CAN 372 should not be interpreted as certification for contaminants or performance categories that are not specifically included in the supporting documentation.

Hollow Fiber UF Membrane
Hollow Fiber Ultrafiltration Technology

Fine Physical Filtration with a Hollow Fiber UF Membrane

Thousands of fine, straw-like membrane fibers create a compact physical filtration barrier. Water passes through microscopic pores, while larger suspended particles are retained on the other side of the membrane.

Standard UF Membrane Configuration Hollow fiber UF membrane technology is built into applicable Purewell portable filtration systems as a core physical filtration component—not an optional add-on.
Purewell Standard
Physical Separation Process

How the Membrane Works

The membrane performs filtration through physical separation rather than adding chemicals to the water.

1
Source Water Enters Water reaches the outside of the hollow fiber membrane bundle.
2
Water Crosses the Membrane Wall Gravity, pressure, or the system pump moves water through the microscopic pores in each fiber.
3
Larger Particles Are Retained Suspended matter larger than the membrane pores is physically blocked from passing through.
4
Filtered Water Flows Out Water travels through the hollow center of the fibers and exits the filtration system for use.
Fine Physical Barrier Helps separate suspended sediment, fine particles, turbidity, and other contaminants larger than the membrane pores.
Large Filtration Area Bundles of narrow fibers provide a large membrane surface area within a compact filter structure.
Practical Water Flow Multiple hollow fibers work together to balance fine filtration with practical flow for portable use.
No Chemical Additives The membrane filters through physical separation and does not add treatment chemicals to the source water.

✓ Designed to Help Reduce

  • Suspended sediment and fine particles
  • Turbidity and visible particulate matter
  • Microplastics larger than the membrane pores
  • Certain microorganisms, depending on membrane specifications

i Understand the Filtration Limit

  • Does not desalinate water or remove dissolved salts
  • Does not soften hard water by itself
  • May not reduce all dissolved chemicals or metal ions alone
  • Additional filter media may be used for broader filtration

Important Use and Care Notes

Proper use and maintenance help protect membrane performance and maintain water flow.

01
Choose the Clearest Available Water Avoid heavily polluted water whenever possible. Allow sediment to settle or use a pre-filter when the source water is highly turbid.
02
Do Not Use with Saltwater or Chemicals The membrane is not designed for seawater, industrial wastewater, oil-contaminated water, or chemically polluted sources.
03
Rinse or Backwash as Directed Clean the membrane according to the product instructions when flow becomes slower due to accumulated particles.
04
Protect the Wet Membrane from Freezing Once used, water may remain inside the fibers. Freezing can damage the membrane structure and affect filtration integrity.
05
Follow Storage Instructions Clean and store the filter as described in the product manual when it will not be used for an extended period.
06
Replace at the End of Service Life Replace the filter when its rated capacity is reached, the membrane is damaged, or normal flow cannot be restored after cleaning.

Filtration performance varies by product model, membrane specification, source-water quality, operating conditions, and maintenance. Hollow fiber UF filtration is one component of the complete filtration system.

Silver Ion
Silver Ion Bacteriostatic Support

Built-In Protection for the Filter Media

Silver-ion-treated media is designed to help inhibit bacterial growth within the filter material. It supports filter-media hygiene between uses while working alongside the system’s primary filtration technologies.

Standard Silver-Ion-Treated Filter Media Where silver-ion-treated media is listed in the product specification, it is included as part of the standard Purewell filter construction—not offered only as an optional upgrade.
Purewell Standard
Protection Within the Filter Media

How Silver Ion Support Works

Silver ions are incorporated into selected filtration media to provide bacteriostatic support inside the cartridge.

1
Silver Ions Are Integrated into the Media The silver-ion component is distributed within or applied to the selected filter material during manufacturing.
2
Water Contacts the Treated Surface As water moves through the cartridge, it contacts the silver-ion-treated filtration media.
3
Growth Within the Media Is Inhibited The silver-ion treatment helps limit bacterial multiplication on or within the filter material during normal use.
4
Primary Filtration Stages Continue the Work Carbon, ceramic, UF, or other specified filtration stages perform the system’s primary contaminant-reduction functions.
i
Bacteriostatic Does Not Mean Sterilizing Silver-ion-treated media is intended to help control growth inside the filter. It should not be presented as proof that bacteria, viruses, or other microorganisms have been removed from the source water.
Helps Inhibit Growth Supports control of bacterial growth within the treated filtration material during normal product use.
Supports Filter-Media Hygiene Helps manage microbial activity inside the filter material rather than serving as the system’s primary filtration barrier.
Integrated into the Cartridge The treated material is built into applicable Purewell filters and does not require the user to add a separate treatment chemical.
Complements Other Media Works alongside activated carbon, ceramic, UF, or other specified filtration materials in a multi-stage filter design.

✓ Designed to Support

  • Bacteriostatic protection within treated filter media
  • Control of bacterial multiplication inside the cartridge
  • Filter-media hygiene during normal product use
  • Multi-stage filtration when paired with other media

i Not Intended to Replace

  • A validated microbiological filtration barrier
  • Boiling, disinfection, or official boil-water guidance
  • UF, RO, UV, or other specified treatment technologies
  • Timely cleaning, flushing, and filter replacement

Important Use and Care Notes

Silver-ion support does not replace correct filter preparation, maintenance, or appropriate source-water selection.

01
Flush Before First Use Prepare and flush the filter according to the product instructions before using the filtered water for drinking.
02
Use an Appropriate Water Source Silver-ion-treated media alone does not make sewage, industrially polluted water, saltwater, or other unsafe sources suitable for drinking.
03
Do Not Open or Modify the Filter Do not remove, add, regenerate, or alter the internal filter media. Use the cartridge only in its original configuration.
04
Replace the Filter on Schedule Bacteriostatic support does not make a filter permanent. Replace it when the rated capacity or recommended service period is reached.
05
Avoid Hot Water and Chemicals Do not use hot water, bleach, detergents, or treatment chemicals unless they are specifically permitted in the product instructions.
06
Avoid Extended Water Stagnation Follow the recommended flushing and storage procedure after extended periods of non-use or when water has remained inside the system.
07
Follow Public Health Advisories During a boil-water notice or known microbiological event, follow instructions from the relevant local health authority.
08
Check the Product Specification Silver-ion content, media type, intended use, and performance claims may vary between Purewell filter models.

Silver-ion-treated media is intended to help inhibit bacterial growth within the filter material. It is not a standalone disinfectant and does not by itself establish that source-water microorganisms have been removed. Performance depends on the media formulation, product design, water quality, operating conditions, maintenance, and timely replacement. Refer to the applicable Purewell product specifications and test information for model-specific claims.

Activated Carbon
Coconut Shell Activated Carbon Technology

Coconut Shell Activated Carbon Designed to Improve Water Taste and Odor

Where listed in the applicable Purewell product specification, the filtration media uses activated carbon derived from coconut shells. The coconut shells are processed to create a network of microscopic pores and a large internal surface area. As water moves through the media, certain compounds are attracted to and held on the carbon surface through a process known as adsorption.

Coconut Shell–Derived Activated Carbon Media Where activated carbon is listed in the product specification, Purewell uses activated carbon derived from coconut shells as part of the standard filter construction rather than offering it only as an optional upgrade.
Purewell Standard
Adsorption Inside the Carbon Media

How Activated Carbon Works

Coconut shells are converted into highly porous activated carbon. The media primarily works through adsorption, meaning certain compounds are attracted to the carbon surface instead of simply being screened out by pore size.

1
Water Enters the Carbon Media Source water flows around and between the activated carbon particles inside the filter.
2
Water Contacts the Porous Coconut Carbon Processing the coconut shell material creates microscopic pores and a large internal surface area for water and dissolved compounds to contact.
3
Certain Compounds Are Adsorbed Chlorine, taste-and-odor compounds, and certain organic substances may be attracted to and held on the carbon surface.
4
Water Continues Through the Filter After contacting the carbon media, water moves to the next filtration stage or exits the system, depending on the filter design.
Improves Taste and Odor Helps reduce compounds that can create unwanted tastes or odors in drinking water.
Helps Reduce Chlorine Activated carbon is commonly used to help reduce chlorine taste and odor in treated municipal water.
High Internal Surface Area A network of microscopic pores creates extensive contact area within a compact amount of filter media.
No Treatment Chemicals Added Activated carbon performs through surface adsorption and does not require chemicals to be added to the water.
Coconut Shell–Derived Media Uses activated carbon made from processed coconut shells, where specified for the applicable Purewell filter.

✓ Designed to Help Reduce

  • Chlorine taste and odor
  • Unpleasant tastes and smells
  • Certain volatile organic compounds
  • Certain adsorption-sensitive organic substances

i Understand the Filtration Limit

  • Does not normally reduce dissolved salts or TDS
  • Does not soften hard water by itself
  • Is not a complete microbiological barrier on its own
  • Does not reduce every contaminant without additional media

Important Use and Care Notes

Correct preparation and timely replacement help maintain adsorption performance and water quality.

01
Flush Before First Use Flush the filter according to the product instructions before drinking. This helps remove loose carbon fines and trapped air.
02
Temporary Carbon Fines May Appear A small amount of dark carbon dust may appear during initial rinsing. Continue flushing until the water runs clear.
03
Use Within the Recommended Temperature Range Do not use hot water unless the specific product instructions state that the filter is designed for hot-water use.
04
Use with an Appropriate Water Source Activated carbon alone does not make microbiologically unsafe, industrially polluted, or saltwater sources suitable for drinking.
05
Replace the Filter on Schedule Adsorption sites gradually become occupied. Replace the filter when its rated life is reached or when taste and odor reduction noticeably declines.
06
Follow Storage Instructions Clean and store the filter as directed when the system will not be used for an extended period. Do not leave stagnant water in the system longer than recommended.
07
Coconut Allergy Precaution This filtration media is derived from coconut shells. People with a known coconut allergy or sensitivity should review the product materials and consult a qualified healthcare professional before use.

Filtration performance depends on the activated carbon type, carbon quantity, contact time, water quality, flow rate, product design, and maintenance. Specific contaminant-reduction claims should be based on the applicable Purewell product specifications and test results.

Ask about SS Series Countertop Gravity Water Filter System 2.25 Gallon

Product Details

System Overview

01
Product Series SS Series Gravity Water Filter System

Countertop gravity water filtration for daily use.

System Capacity 2.25 Gal

Recommended for 3–5 people.

Item Number K8778A

2.25 Gal system version.

Main Material 304 Stainless Steel

Durable, easy to clean, and designed for long-term countertop use.

Water Level Window Built-In Viewing Window

Helps you check the water level more easily.

System Size Φ19.5 × 66 cm

Measured with the stand installed.

Water Temperature 40°F–100°F / 4–37°C

Use cold or room-temperature water only.

Water Sources Tap / City / Well / Rain / Stream / River

Source water quality may affect filter life and flow rate.

Note: For best results, use clear source water. Outdoor or untreated water may shorten filter life depending on water quality.

Choose Your SS Series Core Filters

02

Filter Selection Required

This 2.25 Gal SS Series system requires SS Series Core Filters. Select one filter option based on your water needs. Each filter selection includes 1 Box / 2 Filters.

3-Stage Chlorine Reduction

Model No. SS-01

Best for everyday filtration with activated carbon, silver ion, and hollow fiber UF membrane.

0.01 μm Pore Size Removes Bacteria Reduces Chlorine

5-Stage Fluoride & PFAS Reduction

Model No. SS-02

Adds fluoride and PFAS reduction to the core filtration layers.

0.01 μm Pore Size Removes Bacteria Reduces Chlorine Reduces Fluoride Reduces PFAS

5-Stage Alkaline & PFAS Reduction

Model No. SS-03

Adds alkaline material and PFAS reduction to the core filtration layers.

0.01 μm Pore Size Removes Bacteria Reduces Chlorine Raises pH Level Reduces PFAS

4-Stage Chlorine & PFAS Reduction

Model No. SS-04

Adds PFAS reduction to the core chlorine reduction filtration layers.

0.01 μm Pore Size Removes Bacteria Reduces Chlorine Reduces PFAS
Filter quantity: For this SS Series system, use 1 Box / 2 Filters. Install both filters together for normal use.

Key Filter Indicators

03
Filter Life Up to 20,000 Gallons per Box

Actual life may vary by source water quality and usage frequency.

Flow Rate Up to 2.5 Gallons per Hour

Based on 2 filters installed. Flow may slow as filters collect impurities.

Filter Quantity 1 Box / 2 Filters

Use both filters together for normal SS Series system operation.

Pore Size 0.01 μm

Designed with hollow fiber UF membrane filtration.

Filter Type Core Filter

Designed for gravity water filter systems.

Filtration Options 3-Stage / 4-Stage / 5-Stage

Choose from chlorine, fluoride, alkaline, or PFAS reduction options.

TDS Does Not Reduce TDS

These filters are not designed to lower total dissolved solids.

Compatibility SS Series Systems

Use with compatible Purewell SS Series gravity water filter systems.

Filter Use Notes

04
Flush Before First Use

Flush the filters before first use and discard the first batch of filtered water.

Replace On Time

Replace filters when the rated capacity is reached, taste changes, or water flow becomes slower.

Use the Right Water Temperature

Use only cold or room-temperature water within the recommended range.

Source Water Matters

Outdoor, well, or untreated water may shorten filter life depending on water quality.

User Guide
Installation Guide

How to Set Up Your Countertop Gravity Water Filter System

Follow these simple steps to assemble the system, install the core filters, flush before first use, and prepare it for daily use.

Prepare and Clean the Parts

Before assembly, check the main parts and clean the system components.

  • 1
    Wash Your Hands Handle the system with clean hands before setup.
  • 2
    Check Included Parts Make sure the chambers, lid, spigot, stand, and core filters are ready.
  • 3
    Clean Before Assembly Rinse the chambers and accessories before first use.
Note: Use cold or room-temperature water only. Do not use hot water.

Assemble the Lid Knob

Attach the lid knob to the lid and secure it with the included hardware.

  • 1
    Place the Lid Knob Insert the lid knob into the center hole of the lid.
  • 2
    Add Washer and Gasket Place the washer and gasket in the correct position.
  • 3
    Tighten the Screw Fasten the knob until it feels stable.
Tip: Do not overtighten. The lid knob should feel secure but not forced.

Install the Basic Spigot

Install the basic spigot into the lower chamber before stacking the system.

  • 1
    Insert the Spigot Place the spigot through the lower chamber hole with the gasket and washer.
  • 2
    Add the Inside Parts Place the remaining washer and gasket from the inside of the chamber.
  • 3
    Tighten the Hex Nut Use the wrench to secure the spigot vertically.
Before filling: Make sure the spigot is closed to help prevent leaking.

Install the Core Filters

Use the required number of core filters for your system model.

  • 1
    Insert the Core Filters Place the core filters through the holes in the upper chamber.
  • 2
    Secure the Filters Use the filter washer and wing nut to hold each core filter in place.
  • 3
    Check Stability Make sure each core filter is firmly installed before adding water.
Note: This guide uses “core filters” only. Filter type and quantity may vary by system option.

Stack the Chambers and Stand

Set the system together in the correct order before flushing.

  • 1
    Attach the Anti-slip Mat Place the anti-slip mat on the bottom of the lower chamber.
  • 2
    Place the Lower Chamber on the Stand Set the lower chamber securely on the stand.
  • 3
    Add the Upper Chamber and Lid Place the upper chamber into the lower chamber, then cover it with the lid.
Stability check: Make sure the system sits flat and stable before filling water.

Flush Before First Use

Flush the system before drinking water from it for the first time.

  • 1
    Fill the Upper Chamber Add water and let it move through the core filters.
  • 2
    Discard the First Batch Pour out the first filtered water from the lower chamber.
  • 3
    Repeat 2–3 Times After flushing, the system is ready for regular use.
Tip: Fill the upper chamber as much as possible at the beginning to support gravity-fed filtration.
System Type Countertop Gravity System
Filter Reference Core Filters
First Use Flush 2–3 Times
Water Temperature 40°F–100°F / 4–37°C
How It Works

How Gravity Filtration Works

Water flows from the upper chamber through the filter elements by gravity, then collects in the lower chamber and is ready to dispense.

1. Add Water

Pour water into the upper chamber. No electricity or plumbing is required.

2. Gravity Pulls Water Down

Water naturally moves through the filter elements by gravity.

3. Filtered Water Collects Below

Filtered water collects in the lower chamber and is ready to pour from the spigot.

Filter Replacement

Filter Replacement Guide

Replacing filters on time helps your filtration system keep working properly. It also helps maintain water flow, drinking water taste, and everyday use confidence.

!
Track Usage Time & Filter Life

Filter life may vary by water quality, usage frequency, and total water volume filtered.

Rated Filter Life Reached

Replace the filters when they reach the rated lifespan listed for your filter model.

Water Flow Becomes Slower

If filtering takes much longer than usual, clean or replace the filters as needed.

Taste or Odor Returns

If unwanted taste or smell becomes noticeable again, it may be time to replace the filters.

Source Water Matters

Rain, river, stream, or well water may shorten filter life compared with regular tap water.

What to Check Before Replacing Filters
Confirm Compatibility

Choose filters that match your filtration system, filter series, and setup.

Prepare New Filters

Prime, rinse, or flush new filters according to the product instructions.

Check Seals & Washers

Make sure washers, seals, and threaded parts are installed correctly.

Clean the System

Empty and clean the upper and lower chambers before installing new filters.

Replace Sets Together

If your system uses paired filters, replace matching filters together when needed.

Record the Date

Write down the replacement date and set a reminder based on your usage.

Filter & System Replacement Checklist

Use this checklist to choose the right replacement filter for your Purewell system and check whether it may also fit select compatible systems from other brands.

Filter Category Filter Type Fits Purewell Systems Other Compatible Systems
K Series Carbon Filters (Pro) Core Filter SS Series and K Series filtration systems. Select ProOne Big+ / Big II and Berkey BB9-2 style systems.
K Series Carbon Filters Core Filter SS Series and K Series filtration systems. Select ProOne Big+ / Big II and Berkey BB9-2 style systems.
K Series Carbon Filters (Classic) Core Filter SS Series and K Series filtration systems. Black Berkey Elements style systems and select Berkey gravity systems.
K Series Ceramic Filters Core Filter SS Series and K Series filtration systems. Most gravity-fed systems from major brands, including Berkey, ProOne, Alexapure, Waterdrop, Doulton, Boroux, Culligan, and more.
SS Series Square Carbon Filters Core Filter SS Series and K Series filtration systems. Select ProOne Big+ / Big II and Berkey BB9-2 style systems.
SF Series Multi-Functional Filter Core Filter SF Series filtration systems. Select Zero pitchers and dispensers.
BO Series Unique Compound Filter Core Filter BO Series filtration systems only. Not intended for K Series, SS Series, or other gravity filtration systems.
K Series Specialty Add-On Filters Supplemental Filter Use together with K Series or SS Series core filters. Select Travel, Big, Royal, Imperial, Light, and Crown Berkey models as an additional filter option.
Filter replacement frequency directly affects the service cycle of your filtration system. Timely replacement helps support water flow, filtration performance, drinking water taste, and long-term system reliability. Actual filter life may vary based on source water quality, usage frequency, and total water volume filtered.
Shop Replacement Filters
List

System Package

Main parts included for the countertop gravity water filter system.

  • Upper Chamber× 1
  • Lower Chamber× 1
  • Lid× 1
  • Lid Knob× 1
  • Knob Washer× 1
  • Knob Gasket× 1
  • Knob Screw× 1
  • Anti-slip Mat× 1
  • Stand× 1
  • User Manual× 1

Basic Spigot Parts

Parts used to install the basic stainless steel spigot.

  • Basic Spigot× 1
  • Spigot Gasket× 2
  • Beveled Washer× 2
  • Spigot Hex Nut× 1
  • Wrench× 1
  • Screwdriver× 1
  • Plastic Spigot× 1
  • Silicone Plug× 1

Selected Filter Package

Your package includes the SS Series Carbon Filters selected with this system. The filter option may vary based on your product selection.

  • Selected Filters SS Series Carbon Filters
  • Package Quantity 1 Box / 2 Filters
  • System Use Install Both Filters Together
Note: The final filter type is based on the filter option selected before checkout.
Video

2.25 Gallon Water Filter System Installation Video

Watch this step-by-step guide to set up your Purewell 2.25 gallon water filter system and install the filter elements in the correct position before first use.

Installation Guide

2.25 Gallon System Setup & Filter Placement

This video shows how to assemble the Purewell 2.25 gallon water filter system, including how to arrange and install the filter elements properly for daily filtration.

Recommended before first use Helps confirm correct filter placement Covers basic system setup and assembly Useful when installing or replacing filter elements

NSF Certified for Your Health

Independently tested to meet NSF/ANSI 42 & 372 standards, the highest level of trust in water filtration.

Lead-Free Guarantee (NSF/ANSI 372)
Certified lead-free materials to keep your water worry-free.

See Test Report Details

You Also Like

Customers praised the "great tasting water" and large 2.25-gallon capacity that reduces refilling. The system is solidly made and easy to assemble. Initial filter priming can take days, though flow improves to ~30 minutes after break-in. Some noted height clearance issues with pull-out faucets. Customer service received high marks for responsiveness.

  • Water tastes great, I like the convenience of having large container
  • Solidly made, water taste great. This item is a steal at the low price we paid.
  • I gave it 5 stars, I love it
Container (positive)Water (positive)Taste (positive)Service (positive)Price (positive)
  • 5 stars: 16 (100%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
J
J.M.
Amazing Purewell water purifier!

I’m genuinely impressed with this Purewell water purifier. The biggest difference right away was the taste — the water comes out tasting incredibly clean and fresh, with none of the weird aftertaste or heaviness our tap water sometimes has. It honestly makes drinking more water easier because it just tastes that good.

Setup and daily use are super simple. You just fill it, let it filter, and you’re good to go — no complicated steps or confusing parts.

One feature I didn’t realize I’d appreciate so much is the clear viewing window. You can quickly see how low the water level is without opening it, which makes refilling really convenient and helps you plan ahead.

The only downside I’ve noticed is that the metal exterior shows handprints and fingerprints pretty easily (see photos), which can make it look dirty even when it’s not. A quick wipe fixes it, but it does need to be cleaned often if you like a spotless look.

Overall, it’s easy, effective, and makes a noticeable difference in water quality. Definitely a five-star purchase for our home.

J.M. review photo J.M. review photo J.M. review photo J.M. review photo J.M. review photo
b
b.s.s.
Impressive, Affordable and Easy to Use

I have wanted a filter like this for rather a long-time, but couldn't talk myself into the price of the one I kept hearing advertised on the radio. When I saw this one, I knew it was time to try it out. It is very reasonably priced and has all the same features I had wanted, and one I guess I don't really need.

It has this counter/timer on top and it uses a 90-day "cycle' to help keep the filter from being used too long, but the filter lasts about three and half cycles, which is likely to have me trying to recall "which cycle is this?" So, I am probably just going to set my calendar to remind me. But, as this is such an otherwise perfect filter, I don't really care about the cycle-timer.

The metal body and reservoir are very nice looking and seem to be the right material for a water filter. I love that there are two charcoal filters in the upper tank and that they both work simultaneously, doubling the flow-rate. It takes about a half hour for the whole upper reservoir to move thru them into the storage tank, which has a clear see-thru window to monitor the water level.

I also like the stand and the way the whole unit wastes no space on my counter, being square instead of round. It has a very nice appearance and looks like it belongs in the kitchen. In my opinion this is a fantastic value and I would whole-heartedly recommend it to anyone.

b.s.s. review photo b.s.s. review photo b.s.s. review photo b.s.s. review photo
J
J.S.
Easy Setup, Great-Tasting Water, and an Excellent Backup System

This gravity-fed water filter system was very easy to set up—it’s self-explanatory right out of the box. The design is clean, sturdy, and well thought out. It truly is a countertop unit, though it is fairly tall, so you’ll want to make sure you have enough clearance and don’t plan to place it under overhead cabinets.

One of the biggest reasons we appreciate this system is as a backup water solution. We live on a well system that relies on electricity, so when the power goes out, so does our water. Having a gravity-fed system like this on hand provides real peace of mind. The top chamber holds two gallons of water, which is a very practical amount for drinking, cooking, or caring for pets during outages.

As for performance, the water tastes clean, fresh, and noticeably better after filtration. The stainless steel construction feels durable and sanitary, and features like the water level window and included stand make it both functional and attractive on the counter.

Overall, this is a well-designed, reliable system that works great for everyday use, emergency preparedness, or anyone living on well water. Highly recommend.

J.S. review photo
S
S.C.
Save Time, Money, Your Kidneys & Liver with This Filter System! Great for Emergency Kit!

We live in a hurricane prone area which comes with a lot of challenges. There may be weeks at a time where our local water system can be put out of commission. It is imperative to have a water filter system that does not require electricity for it to work. This Purewell system is a great choice to have for our hurricane emergency kit. The unit is quite easy to set up. You have to prime the filter before you install it, which is easy to do. This unit gives you a timer that counts down 90 days before you need to change out the filter - which is an AWESOME feature! (I can never remember when I need to change filters!) It filters out 20+ items that should not be in your drinking water. It is also 3rd party tested. I love the fact that it does not take up too much real estate on our countertop! This little unit will save you tons of money and time by not having to buy bottled water. Someone once said to me that either you filter your water before you drink it, or your kidneys and liver will do it for you. Which filter do you want to use? This filter unit makes a lot of sense on so many levels, from helping the environment, to helping your health, to helping your wallet. It comes with 2 filters and a countertop stand. I would highly recommend this water filter system!

S.C. review photo
i
i.
Clean Tasting Water with Smart Design and Solid Build Quality

The Purewell Square Series gravity-fed water filter system is a well-designed countertop solution for anyone looking to improve water taste and quality without plumbing or electricity. The stainless steel construction feels sturdy and premium, and the square shape gives it a modern look that fits nicely on a kitchen counter without taking up excessive space. The included stand adds stability and makes dispensing water convenient.

Functionality is where this system really stands out. The two-stage filtration noticeably improves water taste by effectively reducing chlorine and common impurities. The filtered water tastes clean and fresh, making it great for drinking, cooking, and coffee. The gravity-fed design is simple and reliable, and the water level window is a practical feature that makes it easy to see when it’s time to refill.

The smart timer is a thoughtful addition that helps track filter life without guessing, which adds to the overall ease of use. Setup is straightforward, and once assembled, the system works consistently without leaks or issues. Maintenance is also simple, with filters that are easy to replace when needed.

In terms of value for the money, this system offers a strong balance of quality, performance, and useful features. Considering the durable stainless steel build, effective filtration, included filters, and added conveniences like the water level window and timer, it provides excellent long-term value compared to buying bottled water or lower-quality filter systems. It’s a dependable and cost-effective option for households focused on cleaner drinking water.

i. review photo
9
9.
Every Home should have one of these on their countertop. just amazing

I’ve gone through many water purification systems and I absolutely love these gravity fed water filters. First of all they truly clean all of the particulars and take the hardness out of the water and make it a gorgeous glass of drinkable water. It’s very easy to assemble less than 10 minutes and the filters last a long time so you don’t have to worry about replacing them probably more than once a year but the water it produces is so fresh and clean and I love the little window to show the water level. It looks nice on your countertop and for this price it’s an exceptional product. Definitely it would give this for any household.

J
J.
Excellent gravity water filter

This is not the first Purewell gravity fed water filter system we have ordered; we have a round one as well. I was thrilled to see a square option. It looks nice on the counter and this size supports a family of about 3-4. Installation is easy and the instruction manual has step by step instructions that are easy to follow. Replacement filters are affordable and they last a decent amount of time. This particular unit comes with a filter tracker, which is a great feature.

We had always used water through our filtered refrigerator, but these filters are leaps and bounds better. The unit comes with 2 filters, but you can purchase different filters and even add a fluoride filter. The water tastes amazing and you feel better knowing your water is clean.

D
D. (United States)
Great tasting water

Water tastes great, I like the convenience of having large container so I don't have to refill it all the time. Room temperature water is much healthier than refrigerated.

I had a little problem with the cover, so I had to contact customer service.

I must say, they are very helpful, email were answered promptly, and they solved my problem.

In conclusion, 5 star is well deserved.

D
D. (United States)
Great tasting water

Water tastes great, I like the convenience of having large container so I don't have to refill it all the time. Room temperature water is much healthier than refrigerated.

I had a little problem with the cover, so I had to contact customer service.

I must say, they are very helpful, email were answered promptly, and they solved my problem.

In conclusion, 5 star is well deserved.

B
B. (United States)
Works great - love it

I gave it 5 stars, I love it, but it was a bit of a task to get there. Packaged well and easy to out together with good instructions. First, you are supposed to prime the filters by attaching them to the kitchen faucet to force water through them. With my pull-out faucet, there was no way to attach it. No worries say the instructions, just install them, fill the upper tank and in 45 minutes, you will have water. 3 days later, the water finally filtered through. You have to dump the first 2 tanks. The second tank took about 2 hours. Now that I have been using it for a few weeks, the upper chamber empties in about 1/2 hour. The water is good. It’s pretty tall and my pull-out faucet isn’t long enough, so I am refilling using jars. I am getting used to how much water we are using. But overfilled and consequently overflowed once. Is this the most optimum solution for our over chlorinated yucky tasting city water. No! Would prefer a MUCH more expensive whole house water filter but in the meantime this works great to remove the bad taste from the water.

D
D. (United States)
Great tasting water

Water tastes great, I like the convenience of having large container so I don't have to refill it all the time. Room temperature water is much healthier than refrigerated.

I had a little problem with the cover, so I had to contact customer service.

I must say, they are very helpful, email were answered promptly, and they solved my problem.

In conclusion, 5 star is well deserved.

M
M.
Compact water filter

This water filtration system has a square, space saving design that holds 2.25 gallons and fits well on counters. A clear window makes it easy to check water levels without lifting the top.

It uses a multistage filter system designed to reduce common contaminants like chlorine and lead while keeping essential minerals. The filters are built for a long lifespan and the thicker design is meant to improve filtration contact time.

It also includes a simple 90 day timer to help keep track of filter changes. Overall, it’s a practical countertop system focused on space efficiency and long term use.

T
T.O.
The best filtered water

This is the best water you’ll ever drink without all the chemicals of fluoride and all the other stuff that comes in drinking water

B
B.M.
Works great - love it

I gave it 5 stars, I love it, but it was a bit of a task to get there. Packaged well and easy to out together with good instructions. First, you are supposed to prime the filters by attaching them to the kitchen faucet to force water through them. With my pull-out faucet, there was no way to attach it. No worries say the instructions, just install them, fill the upper tank and in 45 minutes, you will have water. 3 days later, the water finally filtered through. You have to dump the first 2 tanks. The second tank took about 2 hours. Now that I have been using it for a few weeks, the upper chamber empties in about 1/2 hour. The water is good. It’s pretty tall and my pull-out faucet isn’t long enough, so I am refilling using jars. I am getting used to how much water we are using. But overfilled and consequently overflowed once. Is this the most optimum solution for our over chlorinated yucky tasting city water. No! Would prefer a MUCH more expensive whole house water filter but in the meantime this works great to remove the bad taste from the water.

S
S. (United States)
High Quality, Low Price.

My wife loves it. Enough said! Easy to assemble, solidly made, water taste great. Can't see paying the other brands $300 plus, even more. Also the water filters a lot quicker than I thought it would. This item is a steal at the low price we paid.

D
D.
Great tasting water

Water tastes great, I like the convenience of having large container so I don't have to refill it all the time. Room temperature water is much healthier than refrigerated.
I had a little problem with the cover, so I had to contact customer service.
I must say, they are very helpful, email were answered promptly, and they solved my problem.
In conclusion, 5 star is well deserved.

Add Order Note
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